AI receptionist
An AI receptionist for your business
Every call answered, day or night. It answers common questions, books appointments on your calendar, and hands off to a person when a caller needs one.
What it does
A calm, capable front desk.
Answers every call.
Day or night, including after hours, on your business number. Every call starts with a short notice: “Hi, you’ve reached [Business]. I’m an automated AI assistant. This call may be recorded and transcribed.”
Answers from your facts.
We load your services, service area, hours and price ranges, so answers match how you do business.
Books the appointment.
Straight onto your calendar.
Knows when to hand off.
It transfers to your phone or takes a message when a person is needed.
Keeps you informed.
After every call, the transcript and a summary are saved, and your staff get an alert by text or email.
Follows up.
A text recap to the customer once texting is approved, sent only to customers who opted in.
Honest by design
Clear with your callers.
At the start of every call, it identifies itself as your business’s automated AI assistant and tells callers the call may be recorded and transcribed by AI. It’s set up to process stop requests right away. Your business stays in charge of who it calls and texts.
Ownership
Your account, your number
The calling account and phone number are set up in your business’s name. Phone and texting are billed to you directly by the vendor. We don’t charge for them and add no markup.
Setup
How we set it up
Learn your business.
Services, hours, service area, price ranges and when calls should go to a person.
Build the knowledge base and call rules.
The opening notice that it’s an automated AI assistant and the call may be recorded and transcribed, then what it answers, when it books, when it transfers or takes a message.
Connect your calendar.
Bookings land where you already work.
Test every path.
Every booking, transfer and staff alert, before it takes a real call.
Train and tune.
We show your team the call summaries and tune the AI from real calls.
FAQ
Questions
Will callers know it’s an AI?
Yes. At the start of every call, it identifies itself as your business’s automated AI assistant and says the call may be recorded and transcribed.
What happens when a caller needs a real person?
It transfers the call to your phone or takes a message, based on the rules we set with you.
Can it book appointments?
Yes. It books straight onto your calendar.
Can it answer after hours?
Yes. It answers day or night.
Can it use a custom voice?
A custom voice is possible, and it requires the written consent of the person whose voice is used.
How much does it cost?
We quote each setup after learning how your calls work. Request a quote and we will send a clear scope.