Business texting
Business texting for Nashville businesses
Text customers from your business number. Replies, reminders and follow-ups, set up and registered properly, so your messages are welcome and they arrive.
What it does
The way customers already like to talk.
Your business number.
Texts come from your number, not a personal cell.
Replies.
Answer routine questions by text, with drafts for you to approve when an answer isn’t clear.
Reminders.
Booking confirmations and reminders, connected to your calendar.
Follow-ups.
Call recaps, missed-call follow-ups and review requests after a job, to customers who agreed to receive texts.
Promotions, done right.
Seasonal offers only to customers who agreed in writing to receive marketing texts.
Set up properly
Registered before the first text.
Business texting has to be registered before messages can go out. We handle the setup and registration with you, write your opt-in and STOP/HELP wording, and link your privacy policy. We set it up so texts go only to customers who opted in and stop requests are processed right away. Your business stays in charge of who it texts.
Billing
Your texting account, billed by the vendor
Your texting runs on a business texting service, in an account set up in your business’s name. The texting vendor bills you directly at its own price. We don’t charge for it and add no markup.
FAQ
Questions
Can I text from my existing business number?
Often, yes. We check during setup whether your current number can be text-enabled or moved. If it can’t, we set up a separate business texting number.
Why does texting need registration?
Business texting is registered before messages can go out, so customers get messages they agreed to and they arrive.
Who pays for texting?
The texting vendor bills your business directly. We don’t charge for texting and add no markup.
Can customers opt out?
Yes. Any customer can reply STOP to opt out, and HELP for help.
How much does setup cost?
Request a quote and we will send a clear scope.