Care plans
Care plans
Your website, AI receptionist, booking and texting, kept running after launch. Choose how much you want us to handle.
Care plans
The plans
We keep everything running.
- Monitoring of the website, call line and AI receptionist
- Software, security, hosting and domain kept up to date
- Small fixes and edits: hours, prices, photos, services
- Health checks of your AI receptionist, booking, forms and texts
- Backups
- A monthly report on leads, calls and bookings
We run it for you and grow it with you. Everything in Standard Care, plus:
- Call-script and knowledge-base tweaks from real calls
- Campaign management: reviews, Google posts and promotions
- New content and pages, Google Business Profile and listings upkeep, SEO improvements
- Google Ads upkeep, if Ads setup is purchased
- Priority support, plus a person to step in for upset customers
- A quarterly strategy call
Not covered
What a care plan doesn’t cover
Because you have full control of your accounts, changes made by you, your staff or another vendor that break something are outside the care plan. We will gladly fix them, quoted separately.
Phone and texting, email, ad spend and other vendor services are billed to you directly by each vendor. We don’t charge for them and add no markup.
FAQ
Questions
Do I need a care plan?
No. You can run everything yourself and call us when needed.
Can I change plans later?
Yes. You can change plans or cancel with 30 days’ written notice (email is fine), and the change takes effect at the end of that billing month.
Is there a contract?
Care plans are month to month, with 30 days’ written notice to change or cancel. Project work follows your signed quote.
Do care plans cover home IT or office computers?
Not at launch. Care plans cover your website, AI receptionist, booking and texting. Home and office IT is booked per visit or remote session.
What does a plan cost?
We quote each plan for your setup. Request a quote.